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*Additional Users: This is currently a manual process that is fulfilled by customer support through our ticketing system with up to a 48 hour fullfilment.
*Emails, SMS, Minutes: This is the number credited to your account on a monthly basis for each at no added cost. Usage exceeding these limits will be rebilled at nominal cost. See FAQ below for approximate costs for usage. Unused monthly credits DO NOT roll over to the following month.
Depending on the package you purchase, we offer 100, 200, or 500 credits for texting, emails, and minutes each.
The short answer is “No” — You do not need to have a website to use our platform.
Reviews Advantage provides you with everything you need including a subdomain for our feedback page and email forms to communicate with your customers right away.
However, we encourage every business owner to have a website to increase brand awareness and local SEO on the internet. Reviews Advantage gives you to a review widget to embed customer testimonials on your website. This will increase trust with your prospective customers.
There are no hidden fees or termination fees at Reviews Advantage. We offer a 60-day money-back guarantee for our clients because we believe happy clients promote and drive more business.
We value the time of both our clients and our team. We offer email and chat support from 9am to 5pm CST, Monday through Friday. If you have a question during the hours we are closed, we will respond by the next business day.
